
FAQ
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How long does shipping take?
We typically process and fulfill orders within 1–4 business days. After shipment, delivery times depend on your selected carrier
How long will it take to ship my order?
After shipment, delivery times depend on your selected carrier: Standard (3–7 days), Expedited (1–3 days). Estimated delivery dates display at checkout and in confirmation emails.
What are the sizing specs of my order?
All product listings contain detailed specifications—dimensions, weight, capacity, and any size-related info. You can review these in the "Details" or "Specifications" section on the product page. For extra help, feel free to contact our Support team.
I'm having issues placing an order.
Sorry you're experiencing trouble. Please try:
- Clearing your browser cache or using another device/browser.
- Confirming all payment/shipping details are correct.
If the issue persists, please send a screenshot or error message to our Support team—we’ll resolve it ASAP.
I'd like to return or replace my order.
You can initiate returns or exchanges via our store or account page—Shopify’s self-serve option provides return labels and estimated refunds. Once items are received and inspected, we’ll issue your refund or ship the replacement. Return policies, including restocking fees, are outlined at checkout and in your email confirmation .
I'd like to cancel my order.
You may cancel prior to fulfillment by selecting Cancel order in your account or contacting Support. You can choose to refund immediately or later, and restock the item automatically.
Not finding what you were looking for?
Not finding what you were looking for? Our Customer Support team is here to help.
Contact us and we’ll respond accordingly. Thank you! 😊